Secure Ordering

All transaction details are processed through our secure server, using industry strength 128-bit encryption. This means that your details are encypted by your browser before sending across the Internet. All personal details are kept strictly confidential and will not be passed on to any third parties.

Payment Options

Pet Pamper Hampers accepts Cheques, Money Orders and Direct Deposits.

Credit cards accepted include VISA and MasterCard.

      

Track a Gift Basket

When your Pet Hamper is shipped, an email containing the track-and-trace information would have been sent to you. If you have not received this information please contact us.

To track a parcel, simply click on the link below and enter the supplied coupon number which has been sent to you. Should you have any problems or questions do not hesitate to call Fastway or our office for assistance.

Fastway Couriers Tracking - Track your Pet Hamper

To contact Fastway by phone, logon to their contact page and select your location.

All gifts and hampers are packaged with care and safety in order to avoid damage or breakage. In the event a product is delivered damaged/ faulty please inform Pet Pamper Hampers within 5 days of delivery. We will be more than happy to replace that item once it has been posted back to Pet Pampers Hampers and deemed faulty/damaged. A replacement item will then be promptly posted back to the recipient.

Please ensure all delivery details are entered correctly. Inaccurate or misspelt delivery information may result in delays in delivery. If Pet Pamper Hampers is charged a re-delivery fee by our courier because of inaccurate delivery details, this charge will be passed onto you.

Further Questions

If you have any further questions about ordering online, please contact us using our contact page